FAQ about camping in Saint-Palais-sur-Mer

Location of the campsite (Saint-Palais-sur-Mer, Charente Maritime)

How far are you located from the beach? About 600 m from the beach. About 10 minutes by foot or 3 minutes by bike.
How far are you located from the shops and the city center? At 600 m from the nearest shops: supermarket U, bakery, pharmacy, restaurants Near La Pamyre and Royan.

Aquatic areas of the campsite

What are the opening dates of the pool? Enjoy the joys of swimming from April 1 thanks to our indoor pool heated to 30°C and our whirlpool heated to 35°C.
As visitors, can I have access to the aquatic areas? For insurance, safety and legal reasons, anyone not staying on the campsite cannot access the various facilities.
What should I bring to swim in your aquatic area? Meeting municipal pool hygiene standards, only boxers and briefs are allowed for men and one and two-piece swimsuits for women (other clothing is not allowed). Babies must wear a special diaper and a bathing suit.
My child can swim, can he/she access the aquatic area alone? Any child under the age of 12, whether they can swim or not, must be accompanied by an adult who will supervise them during their swim or play. The aquatic area is not supervised.

Rental (mobile homes in Saint-Palais-sur-Mer)

Is it possible to choose my plot? At the time of your reservation, do not hesitate to tell us your preferences in writing (shady, sunny, more or less far from the animations …). On the spot, depending on our availability, our receptionists will be able to offer you some pitches.
At what time can we access our rental? They are available from 4pm in July and August and 2pm off season.
What time do we have to vacate our rental on the day of departure? Mobile homes must be vacated before 10am. We propose an option departure before 6pm from 01/04 to 30/06 and from 07/09 to 30/09 at the price of 20€ ( subject to availability of the mobile home . To see with the reception).
We have booked a mobile home, what do we need to bring? We have booked a mobile home/cottage, what should we bring?
We will arrive outside the opening hours, how can we get the key? We invite you to contact us by phone and we will explain all the details.
Will I be asked for a deposit on my arrival? Rental : a deposit of 150€ covering the rental, and one of 50€ covering the cleaning of the mobile home will be requested. These deposits can be given in checks, cash or CB (not debited).
We have rented a mobile home and some friends want to join us for a night. Can they put a tent on the mobile home plot? Depending on the number of people already present, you will be able to accommodate them in your mobile home (subject to an extra charge for an additional person in progress and acceptance of the reception). Tents are forbidden on the rental plots.
We have booked a mobile home, what should we bring? You need to bring your own bed linen and towels. We provide pillows and comforters. We offer the sale of disposable sheets or rental of cloth sheets and towels.

Camping sites (tent, caravan, camper)

Is it possible to choose my plot? At the time of your reservation, do not hesitate to tell us your preferences in writing (shady, sunny, more or less far from the animations …). On the spot, depending on our availability, our receptionists will be able to offer you some pitches.
We would like to rent a pitch with electricity, is this possible? All our pitches offer electricity connection (with extra charge, 10A). The electrical terminals have European connections (3-pin blue plug).
What time can we access our location? They are available from 14 noon.
What time do we have to vacate our pitch on the day of departure? The pitch must be vacated before 14:00 noon.
Miscellaneous (camping in Charente Maritime)
Are you a VACAF affiliated campsite? No, the campsite is not affiliated with VACAF.
Are pets allowed in the campsite? We only accept dogs outside of category I and II. All dogs must be kept on a leash within the campsite and not left alone on the plot or in the rental unit. All dog waste must be picked up. The animal must be tattooed and up to date with its vaccinations. Thank you for presenting your pet’s health record to the reception upon arrival.
Can a minor stay on the campsite with friends? Minors may not stay on the campsite without a parent or legal guardian. No exceptions can be accepted.
Are barbecues allowed? Open fires and charcoal barbecues are strictly forbidden. Only gas and electric barbecues are allowed on the campsite under your extreme vigilance.
We are coming with 2 vehicles, can we park both on the plot? Only one vehicle is allowed per pitch or 2 bedroom rental. The 2nd vehicle will automatically have to be parked on the visitor parking lot. For the 3 bedroom rentals 2 cars can be put on the plot.
How do I pay for my stay? Deposit: at the time of your reservation, a deposit of 30% will be requested. It can be paid in cash, checks, vacation checks or credit card. Balance : mobile-home reservations must be paid at the latest on the day of your arrival (payment idem deposit). Pitches can be paid on the day of your arrival in cash, vacation vouchers or credit card.